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Services - Velotel ZOOM Product Guide
 

Product Guide

This section will assist you in step-by-step installation and operation of your Accelerator client which includes screenshots.  If you are looking for quick answers, please look at our FAQ or Troubleshooting sections (above).

1. Installation.

2. Using Velotel ZOOM Web Accelerator.

3. Advanced Options.

4. Uninstalling.


Detailed Installation Instructions

The minimum system requirements are a Pentium 200MHz with 64MB RAM, and at least 5MB of hard-drive space. It works with Internet Explorer 4.0 as well as Netscape Communicator 4.0 or any later releases of both browsers.

1. Download.

  1. We will provide you with a location to download the Velotel ZOOM Web Accelerator installer.

  2. Download the installer to your desktop.

  3. Once the download has completed, proceed to Step 2.

2. Install.

  1. After downloading the Velotel ZOOM Web Accelerator installer onto your Desktop, an icon as shown below will be on your Desktop. Double-clicking on the icon will launch the installer.

  2. The installer will guide you through the complete setup process.

 

  1. After installing Velotel ZOOM Web Accelerator, an icon as shown below is placed in your system tray. Opening any web browser launches Velotel ZOOM Web Accelerator.

4. Browse the Web.

  1. Browse the web as you normally would.

  2. When finished, simply close your web browser, as you normally would, and Velotel ZOOM Web Accelerator will remain idle in your system tray.

  3. If you want to stop the application after browsing select Stop Velotel ZOOM from the pop-up menu, or if you desire to exit the application completely, click Exit from the pop-up menu.

5. Further Assistance.

  1. To get the most out of your new software, please see the Product Guide.

  2. If you experience problems downloading, installing or running Velotel ZOOM Web Accelerator, consult the Troubleshooting or FAQ sections for further assistance.



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Launching Velotel ZOOM Web Accelerator

Velotel ZOOM Web Accelerator launches automatically each time you start Windows. It operates in the background to accelerate your Internet connection. No user intervention is required.

If Velotel ZOOM Web Accelerator is not running and you need to launch it manually, an icon titled "Velotel ZOOM Web Accelerator" is located in the Windows Start Menu under the Velotel ZOOM folder (as shown below).

The Velotel ZOOM taskbar icon appears in the Windows taskbar to you show you it is running.



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Accessing the User Interface

Once launched, Velotel ZOOM Web Accelerator will remain in the system tray (as shown below). For the most part, during web browsing there will be no need to access the user interface. You can use the user interface to change settings, view connection status or acceleration statistics.

To access the user interface features, click on the Velotel ZOOM Web Accelerator icon in the system tray (shown above). A pop-up menu will appear (shown below), providing access to all the features of the product. Selecting and single-clicking any of the menu items will access that particular feature.



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Changing the Image Quality Setting

The image quality setting changes the quality of images that appear in your Velotel ZOOM Web Accelerator. The higher the quality you select, the longer it will take the image to load. For slower Internet connections, it is recommended that you lower your image quality. This slider can be adjusted anytime while browsing.

You can easily obtain full image quality for a particular image (described below), so don't be overly conservative about lowering your image quality setting.

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon. See the User Interface if you are unsure how to do this.

  2. Select "Settings...".

  3. Select the "Image Quality" tab.

  4. Use the slider bar to adjust the image quality setting.

  5. Press OK to save the settings.


Getting Full Image Quality

Note: The following information applies only when browsing with Internet Explorer.

While browsing, if you would like to request the full quality image, simply right-click on the desired image from within Internet Explorer and select "Show Original Image" from the menu (shown below).

The full quality image will appear in place of the lower quality image (shown below).

If you want to see the full quality version of all images on the current page, simply right-click on any image from within Internet Explorer and select "Show All Original Images" from the menu (shown below).



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Changing the Pop-Up Blocker Settings

Velotel ZOOM Web Accelerator can prevent pop-up windows and floating flash advertisements from appearing while you browse the Internet. This behavior is enabled by default, and no user-intervention is required. However, you can disable these features at any time.

A limited number of web sites require pop-ups to function correctly. Velotel ZOOM Web Accelerator allows you to specify a "White List" of sites where pop-ups will not be blocked.

You can also see a list of all pop-ups that were blocked. This information is useful if you suspect a web site is not functioning properly because pop-ups are being blocked.

Enabling and Disabling the Pop-Up Blocker

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "Options" tab.

  4. To hear a beep whenever a pop-up is blocked, check "Notify blocked pop-up by PC speaker beep".

  5. To disable the blocking of floating Flash advertisements, uncheck "Block Floating Flash-Ads".

  6. To disable all pop-up blocking for all sites, uncheck "Enable PopUp Blocker".

  7. Press OK to save the settings.

Disabling the Pop-Up Blocker for Specific Sites

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "White List" tab.

  4. Use the "Add", "Remove" and "Remove All" buttons to manipulate the White List.

  5. Press OK to save the settings.

Viewing the Pop-Up Blocker Log

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Pop-Up Blocker...".

  3. Select the "Logging" tab.

  4. To add a web site to the "White List" so that pop-ups are no longer blocked from that site, right-click on the site and click "Add to Whitelist".

Adding Sites to the White List

You can add sites to the White List within the Pop-Up Blocker dialogs, shown above, or from within Internet Explorer.

  1. Right-click on any text while browsing within Internet Explorer.

  2. Select "Add to Whitelist" from the menu to add the current site to the White List.



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Starting and Stopping

When Velotel ZOOM Web Accelerator is launched it automatically connects. Occasionally, you may need to stop or start manually.

To Stop:

If you are connected and you want to manually disconnect, right-click on the Velotel ZOOM Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Stop Velotel ZOOM".

 

The Velotel ZOOM system tray icon will now have a red "O's".

To Start:

If Velotel ZOOM is stopped and you want to manually start, right-click on the Velotel ZOOM Web Accelerator system tray icon to access the pop-up menu. Select the menu item "Start Velotel ZOOM".

The Velotel ZOOM system tray icon will have green "O's".



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Closing Velotel ZOOM Web Accelerator

To close Velotel ZOOM Web Accelerator:

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon and select "Exit" from the pop-up menu (see below). Velotel ZOOM Web Accelerator will disconnect and close. Doing this will not close any open browser windows.

    Note: Velotel ZOOM Web Accelerator will automatically launch again the next time you reboot your computer.



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Bypassing Velotel ZOOM Web Accelerator for Selected Sites

If you wish to bypass Velotel ZOOM Web Accelerator for certain web sites (web sites on your local corporate intranet, for instance), then simply select the "Proxy Exclusion" tab on the " Settings" dialog (see below). You have two options for bypassing sites:

  1. If you have already defined a proxy exclusion list in your web browser, select "Use browser's proxy exclusion settings" to configure Velotel ZOOM Web Accelerator to exclude these sites as well.

  2. You may also "Specify a proxy exclusion list" by selecting this option. In the given text field, list all the web sites, separated by semicolons, that you wish to bypass Velotel ZOOM Web Acceleration.

  3. Stop and then start Velotel ZOOM Web Accelerator.

Note:  In step 1, Netscape does not support the wildcard (*) operator.



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Accelerating Email

Velotel ZOOM Web Accelerator can reduce the amount of time it takes to send and receive email. Velotel ZOOM Web Accelerator accelerates email transparently without any user intervention, so you can use your mail program exactly as you normally would. It is compatible with any POP3/SMTP client, including Outlook Express, Eudora and Netscape Mail. Email acceleration is disabled by default.

To enable email acceleration:

  1. Right-click on the Velotel ZOOM Web Accelerator system tray icon. See the user interface section of the product guide if you are unsure how to do this.

  2. Select "Settings...".

  3. Select the "Email" tab.

  4. Select "Enable for all applications".

  5. Press OK to save the settings. The changes will take effect the next time Velotel ZOOM Web Accelerator and your mail client are restarted.



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View Your Acceleration Statistics

You can view the acceleration statistics and how they change dynamically using the Statistics dialog.

  1. Click on the Velotel ZOOM Web Accelerator taskbar icon to access the pop-up menu.

  2. Select "Statistics...", to display the Statistics summary dialog.

  3. Click "Reset" to reset the statistics. You may do so at anytime while browsing without affecting Velotel ZOOM Web Accelerator's performance or operation.

  4. Click the "Details" button to view more detailed statistics information (see below).

    Consult the following table for a description of the values.

    Original Data

    Size of the original (uncompressed) data.

    Actual Data

    Amount of data sent by Velotel ZOOM Web Accelerator.

    Savings Ratio

    Factor of reduction in data. E.g. A savings ratio of 4.00 means your connection is 4 times faster than a normal connection on average.

    Text-based

    This row contains compression information regarding text-based content.

    Graphics

    Contains compression information regarding graphical content.

    Others

    Contains information regarding content that is neither text nor graphical.

    Upstream

    Lists the total original and compressed amounts of data uploaded.



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Accessing Product Version Information

You may view the product version in the About dialog.

  1. Right-click on the Velotel ZOOM Web Accelerator taskbar icon to access the pop-up menu.

  2. Select "About" to display the About dialog (see below).



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Updating Software

AutoUpdate will inform you of any major or minor software upgrades to the Velotel ZOOM Service. By default, you will be notified of all software upgrades.

If you want to manually update Velotel ZOOM Web Accelerator:

  1. Open the "Settings" dialog.

  2. Click on the "Update" tab.

  3. Select "Update Now" to upgrade to the latest version.

  4. Press OK to save the settings.



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Uninstalling Velotel ZOOM Web Accelerator

  1. Under the Windows Control Panel, select "Add or Remove Programs".

  2. Select Velotel ZOOM Web Accelerator and click Remove.

  3. The uninstaller will launch and guide you through the uninstallation procedure.


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