Your Privacy
At Velotel.com, we recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. Below we describe why we gather customer, member and third party information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information. This Privacy Policy is part of the Terms and Conditions which governs your use of www.velotel.com.

Why do we gather information?
Since our inception, Velotel.com has consistently provided our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts.

What information do we gather?
Through our Web Site and emails, including when you place an order, we may collect the following information: your name, telephone number, email address, billing information (credit card number, expiration date and billing address) and products purchased.  Information you enter is collected even if you cancel or do not complete an order.

How we use "cookies"
A "cookie" is a small file stored on your computer by a Web site which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you, for example to store information on your product selections as you shop on our site, but we do not store any personal information (except your name) or financial information about you using cookies.

Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable this feature, certain aspects of Velotel.com, such as the shopping basket, will not function properly.

How we use the information we collect about you.
We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from Velotel.com or other sites and companies that we own. We do not make such information available to third parties except subsidiaries, subcontractors, distributors or agents acting on our behalf in compliance with this Privacy Policy) or any Successor (see below) to our business. If you would like us to email you a notice when our Privacy Policy or Terms and Conditions change, please follow the instructions below.

In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of Velotel.com (a "Successor"), one of the assets which would generally be transferred is the information we collect from our customers and members. However, the use of this information by any Successor would still be governed by the terms of this privacy policy, as amended from time to time, including any amendment after such transaction, and you will continue to have the right to opt-out of sharing your information with third parties.

We may disclose any information you provide to Velotel.com (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site or to process any purchases you make or conduct any promotions you participate in; (iii) to protect the rights or property of Velotel.com, its users, Sponsors, Providers, Licensors, or Merchants.

Links
Velotel.com wants you to be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties' privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other Web site.

Your Security
Our Web site encrypts your credit card number prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape Navigator.

However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

How to limit the use of your information

If you also prefer not to receive further product information and promotional mailings/emails from Velotel.com and sites and companies we own based on information you provided to Velotel.com, please indicate this in your instructions to us and please include your mailing address. Please note that your instructions will not apply to order status and confirmation emails, and that such emails may also contain promotional items and offers.

Your instructions will apply to information collected by Velotel.com, not to information collected on other Web sites or companies owned by Velotel.com. If you are a user of any of those Web sites and wish to opt-out in a similar manner with respect to those sites, please go to those sites, click on the Privacy Policy link or banner and follow the instructions.

Your instructions to limit the use of your information will be processed as soon as reasonably practicable.

Corrections
If you would like to update or correct information previously provided to us, please send an e-mail with your new information to webmaster@velotel.com

Your Consent and Changes to this Policy
Subject to the above provisions, by using our Web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. In addition, if you would like prior notice of changes to the Privacy Policy or Terms and Conditions, email us at webmaster@velotel.com from the email address to which you would like notice sent. By using the Velotel.com web site you agree to be legally bound and to abide by the changes and other provisions contained in the Privacy Policy and Terms and Conditions.

Your Comments
Velotel.com welcomes feedback concerning its privacy policy. Please send your comments and questions to webmaster@velotel.com

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